Terms & Conditions

By using our website and making a purchase, you agree to the Terms and Conditions outlined below. If you do not agree to these Terms, please do not proceed with your purchase.

Products and Services
Product Descriptions: We make every effort to accurately describe our products. However, we do not warrant that the descriptions, images, or other content is always 100% accurate or error-free.

Pricing and Payment
Pricing: All prices listed on the site are in Singapore Dollars and are subject to change without notice. Prices do not include applicable taxes or shipping charges, which will be added at checkout.

Payment: Payments are accepted through Hitpay. Full payment is required at the time of purchase, and the transaction will be processed immediately.

Order Confirmation
After placing an order, you will receive an order confirmation email. This email is not a guarantee that the products are available. We reserve the right to cancel or modify orders due to stock availability, errors in pricing, or other reasons.

Shipping & Delivery
Shipping Costs: Shipping fees will be calculated at checkout based on the delivery address and the size of the order.

Processing Time: Orders are typically processed within 3-5 business days. Delivery times will vary based on location and shipping method chosen.

Shipping Delays: We are not responsible for delays caused by third-party shipping carriers. In case of any shipping delays, we will do our best to notify you.

Returns and Refunds
Return Policy: We accept returns for products in their original condition (unused, unopened, etc.) within 30 days of purchase. To initiate a return, please contact us at 9831 9770.

Refunds: If your return is approved, a refund will be processed to the original payment method. Please note that shipping fees are non-refundable.

Non-returnable Items: Some products, such as digital downloads, personalized items, or opened test prep materials, are not eligible for returns or refunds.

Cancellations
You can cancel your order within 24 hours after purchase. To cancel an order, please contact us at 9831 9770. If your order has already been shipped, cancellation may not be possible.

Privacy and Security
Privacy Policy: We respect your privacy. We collect and use your personal information solely for processing orders and improving our services. Your information will never be shared with third parties without your consent.

Security: We use secure payment processing systems and encryption to protect your data during transactions.

Intellectual Property
All content on our website, including text, images, logos, and trademarks, are the property of Thinker Education and are protected by copyright and trademark laws.

You may not copy, reproduce, or use any content from our website without our express permission.

Limitation of Liability
We are not responsible for any damages or losses resulting from the use of our products, whether direct, indirect, incidental, or consequential.

By using our products, you agree that Thinker Education is not liable for any claims related to the performance or results from the use of our products.

Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the new effective date. Please review the Terms periodically to stay informed of any updates.

PDPA

By proceeding with the payment and submitting the form, you acknowledge and agree that you are providing us with your personal data voluntarily. You consent to our collection, use, and disclosure of the information provided in the form for the following purposes:

Processing and fulfilling your order, including arranging for delivery;
Maintaining internal records for administrative and customer service purposes;
Sending you promotional or marketing information about our products, services, and special offers, via email, SMS, or other communication channels.

You may withdraw your consent at any time by contacting us, and we will cease to use your data for the stated purposes, subject to legal or contractual obligations.

If you have any questions regarding how your data is handled, please contact us at 9831 9770.

Contact Us
If you have any questions about these Terms and Conditions, or if you need assistance with your order, feel free to contact us:

Phone: 9831 9770

Business Address: 14a Chun Tin Road Singapore 599601